A framework for success
What you'll learn
- Understand the purpose of a Quality Management System (QMS)
- Definition and examples of a process-based approach to quality management
- Definition and examples of risk-based thinking
- Definition and examples of the PDCA Cycle of Continual Improvement
- Understand the requirements of the ISO 9001:2015 Standard for quality and what an organisation needs to do in order to conform with the Standard requirements
- How to plan, implement and measure the effectiveness of a Quality Management System that conforms to the ISO 9001:2015 Standard for quality
- How to assess your quality management system against the Standard and identify gaps
- Identify what you need to do to bring your existing quality management system up to date to conform to the Standard requirements
- If you're new to quality management - you'll learn everything you need to do to develop a quality management system
Requirements
- No previous knowledge is required.
Description
This course introduces you to the ISO 9001:2015 Standard for Quality and provides you with a systematic approach to implementing a Quality Management System in your organisation. Including downloadable resources and worked examples, this course provides you with a step by step guide to developing a Quality Management System centred around the needs and expectations of your customers. Additional guidance is provided at the end of the course for organisations considering ISO certification.
Who this course is for:
- People new to the concept of Quality Management Systems (QMS) who will be involved in the planning, implementation and continual improvement of a QMS to the ISO 9001:2015 Standard for quality
- Managers, supervisors, process owners and Staff who want to gain a better understanding of the ISO 9001:2015 Standard for quality and how they can contribute to the continual improvement of a QMS
- Anyone who would like to gain a better understanding of the benefits of implementing the ISO 9001:2015 Standard for quality within their organisation
- Students studying a qualification that requires knowledge and understanding of quality management systems
- Business owners looking for a quality framework foundation for business growth
