A complete guide to building a Salesforce Community and passing your Salesforce Community Cloud certification exam
What you'll learn
- Enable, create, configure, manage membership, and deploy communities.
- Employ architecture design options (use Lightning or Visualforce, CMS Connect).
- Describe the infrastructure of communities.
- Employ build options.
- Describe the capabilities of different deployment types.
- Differentiate between the capabilities of different license types.
- Exercise the capabilities of the Experience Workspaces (Dashboards, Recommendations, Reputation, Moderation, Insights, Topics, etc.).
- Exercise the capabilities of the Experience Builder (Modify templates, Create new pages, Add/Remove Components, Custom Objects, Custom navigation, Branding, Articles/Knowledge).
- Implement the appropriate security model for a given use case (Sharing & Users, Person Accounts, Profiles, etc.).
- Employ fundamental best practices for adoption and engagement.
- Set up and configure Knowledge.
- Invest time in studying the resources listed in this exam guide and the additional required study materials provided by Salesforce.
- In this course we will also build a Community staying very close to the Salesforce Certified Community Cloud Consultant Exam Guide and some of the materials produced by Salesforce.
- An effort will be made to avoid specific technical needs, however, having some experience as a Salesforce Administrator will help.
- Also, if you are looking to get certified then the Salesforce Certified Administrator is a prerequisite before taking the Salesforce Certified Community Cloud Consultant Exam.
Introducing the Salesforce Experience (aka Community) Cloud Complete Guide
An All-Inclusive Handbook for Building A Salesforce Community and to help you pass your Certification Exam!
Do you want to build a Salesforce community? First thing’s first; you need to pass the exam. But with so much disjointed information out there, how are you supposed to make sense of it all? Even if you do manage to pass the test, what about turning your knowledge into real-world practice?
You need the Salesforce Experience (aka Community) Cloud Complete Guide. All you need to build a Salesforce Community and help pass your Salesforce Community Cloud certification exam!
We built this course from scratch to cut through the chaos with all you need to know in one place. We’ve put all the pieces together on your behalf, so you can focus on getting experience, nurturing your skills, and expanding your knowledge on the Salesforce Experience Cloud, the newly rebranded Salesforce Community Cloud.
What Will You Learn?
- Experiment with the Experience Builder, from modifying templates to creating new pages, page variations, audiences, adding and removing components, linking to standard and custom objects, using custom navigation and branding, articles and knowledge, and beyond
- Enable, create, configure, and manage memberships
- Employ architecture design options, using CMS Connect, Lightning, and Visualforce
- Showcase your understanding of community infrastructures and different deployment types
- Put different Experience workspaces into practice, building pages, configuring dashboards, reputation, recommendations, moderation, insights, topics, and more
- Differentiate between different license types and their capabilities
- Choose and implement relevant security models depending on the use case
- Understand and utilize key best practices for adoption and engagement
- Setup and configure Knowledge
- Employ build options
- Deploy communities
Why This Course?
As a seasoned consultant with 10+ years of experience in the Salesforce ecosystem and multiple certifications, I know what it takes to pass the Salesforce Experience Cloud certification exam.
A lot of hard work has gone into creating this course that will simplify your learning experience and empower you to study at your own pace. The course includes real-life examples from my own experiences to highlight some of the challenges that can come with rolling out a community.
Do not delay another day. Enroll in the course today and start creating Salesforce communities with confidence. You will certainly walk away with more information than you would find anywhere else under one roof when it comes to the Salesforce Community Cloud Certification Exam!
Who this course is for:
- Typical job roles include:
- Consultant/Senior Consultant
- Solution Architect
- Delivery Manager/Director
- Business Analyst or Business Consultant
- Salesforce Developer
- Technical Architect
- UI/UX Designer
- Community Manager